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# Custom Artwork Refund & Order Terms & Conditions

All custom bronze statues are made-to-order based on your unique specifications, including size, material, and design. Due to the personalized nature of custom artwork, **we do not accept refunds, exchanges, or cancellations once production has begun**. Before your order is finalized, we will share detailed design previews and updates with you to ensure the piece matches your vision. — ## How We Use Your Personal Information Your name, email address, and phone number are collected **exclusively for order communication, design confirmation, and delivery coordination purposes**. We will never sell, rent, or share your personal data with third parties for marketing purposes. All information is stored securely and used only to complete your custom bronze statue order. By submitting this form and proceeding with payment, you acknowledge and agree to this custom order policy, as well as our Privacy Policy regarding the collection and use of your personal information.